Case Studies

Infospace Findit!

Created best in class local search app.

Switchboard

Online Yellowpages. Added $2M to the bottom line.

InfoSpace Portal

Customizable homepage. Product incubation.

Microsoft Real Time Collaboration

Brand identity, visual design.

Barbara Page Interiors

Website design.

Microsoft Windows Media

Visual UI design.

Minty Magazine

Web design and development.

Citizens of Brasilia

Flash design and development.

Moonfighter

Flash game design and development.

InfoSpace FindIt!


The user experience of the Infospace FindIt! website fell behind after a thorough redesign of the mobile component of the application. Using user research and competitive analysis I gained insight into user behavior and goals. The result was several new-to-market features, a best in class user experience for local search applications, and a strategic product roadmap based on a thorough understanding of user needs.

I managed the entire product design cycle and performed hands on work including user research, interaction design, visual UI design, design documentation, prototyping, usability testing, process management and optimization, and driving collaboration with stakeholders.

The FindIt! home page.
The business results page.
The results page with ‘pinned’ results from the previous search.
The details page with widget level ‘Web 2.0’ interactions on the page for directions and nearby search.
The preview page for printed directions. Often people leave the printed directions on the passenger seat while they are navigating. The large font makes the directions easy to read.

Art


Expertise


Organization Design

Organization design, process optimization and integration, team building.

Research

Ethnographic interviews, usability testing of existing products, competitive research, site analysis.

Modeling User Behavior

Analyzing user research, identifying user goals, finding behavior patterns, developing personas, creating context scenarios.

Defining System Behavior

Creating the structure, information architecture, interaction flows based on models of user behavior, business goals, and technology.

Wireframing

Creating high level interaction framework, page layout, arrangement of features, controls, and content.

Visual Design/Branding

Establishing brand attributes, visual design research, illustration, photography, typography, layout, graphic design.

Design Documentation

Branding guidelines, visual style guides, behavioral specifications, development support.