CitizenBrain

 

UX Research, Strategy, and Design

We partner with great people to turn their vision of the future into reality. We excel at creating compelling, innovative experiences for complex problem spaces to help humans and organizations accomplish their goals.


What We Can Do For You

 
Our approach starts with the outcomes you want to achieve. From there, we identify challenges and create an approach to get you where you want to be. Here are some of the outcomes you can expect:
 
  • Better team alignment
  • Faster product-market fit
  • Lower development costs
  • Higher investor confidence
  • More customer centric culture
  • Lower acquisition costs
  • Faster time to customer happiness
  • Lower churn
  • Higher retention
  • Increased customer loyalty
  • Increased referral rates
  • Lower custome support costs
Here are some of the skills we bring to the table to help you launch successful products:
 
 

Strategy

  • Executive alignment
  • UX Maturity Assessment
  • Process Optimization
  • Product & Design Roadmaps
  • Design Thinking
  • Design Ops

Research

  • Discovery research
  • Usability testing
  • Competitive research
  • Personas
  • User scenarios
  • Journey maps

Design

  • User Experience Design
  • Visual UI Design
  • Design Systems
  • Prototypes
  • Investor Presentations
  • Print Collateral
  • Branding

SELECTED CLIENTS
 
 
 
 

CaseDrive

 

HIPAA Compliant Collaboration for Healthcare Providers

To make their lifelong dream of better healthcare collaboration reality, a user researcher, and an orthodontist, founded CaseDrive External Link Icon. CitizenBrain designed the end-to-end cross-platform experience centered around medical cases, and a complete design system.

 

 

Codex DF

 

Enterprise Tax & Accounting Compliance for Digital Assets

A Crypto Expert and a former Wallstreet CFO saw this Web 3.0. pick-and-shovel opportunity and founded Codex DF. CitizenBrain collaborated with PoDiPo to design V1.0 of their cloud based SaaS offering to enable institutional investors to meet their tax and accounting compliance goals.

 

INTURN

 

Wholesale E-commerce Platform

Two longtime friends and entrepreneurs got together to found this off-price wholesale platform. CitizenBrain created the end-to-end experience from zero to successful launch with 3 global fashion brands as customers. INTURN has since raised over $50M in funding and $1B of merchandise is currently available on the platform.

 

Ubix

 

AI Co-pilot for Data Scientists

CitizenBrain created an innovative conversational interface that allowed data scientists to leverage artificial intelligence to analyze large datasets ranging from predicting global shipping rates to optimizing cancer treatments.

 

Leadership

 

Daniel Jaeger, Founder

Daniel has helped great teams create successful products for almost 25 years. He is passionate about bringing together the right people to understand users and technology, and create business value. He has worked in design and design leadership roles in companies from 2 person founder teams to Fortune 500 companies. He is the founder of the local IxDA chapter in Seattle and is actively involved in the design community.


Outside of work, he is father to an 11 year old son, plays bass, and enjoys swimming, biking, and running. He finished an Ironman Triathlon.